Privacy Policy

Introduction

Welcome to Glow Luxe Loo. We value your privacy and are committed to protecting the personal information you share with me.

This Privacy Policy explains how Glow Luxe Loo ("we", "us", or "our") collects, uses, stores, and protects information when you visit our website, contact our business, request a quote, or rent our luxury portable restroom trailers.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you contact us, request a quote, or book our services:

Full Name
Email Address
Phone Number
Billing Address
Event location, date, and details
Rental and reservation information
Payment and transaction information
Other information voluntarily provided through our website, email, telephone, or contact forms

Our website may also automatically collect certain technical information, such as IP addresses browser types, devices informatoin, and website usage data, depending on the technologies used.

How We Use Your Information

We use collected information to:

Respond to inquiries and provide rental quotes
Process reservations and rental agreements
Coordinate restroom trailer deliver, setup, and pickup
Process payments and maintain transaction records
Communicate important information about your rental
Provide customer service
Improve our website, services, and customer experience
Comply with applicable legal and business obligations

We may also send personal communications where permitted by law. You may opt out of marketing emails at any time.

Sharing of Personal Information

Glow Luxe Loo does not sell your personal information.

We may share necessary information with trusted third parties that help us operate our business, including:

Payment processing companies
Website hosting and technology provides
Booking and scheduling service providers
Delivery or service partners, when necessary
Legal or government authorities when required by law

We limit the information share to what is reasonable necessary for these purposes.

Payment Security

When payments are processed electronically, payment information may be handled by third-party payment processors.

We take reasonable measures to protect customer information and use payment services designed to safeguard financial transactions.

Cookies and Website Analytics

Our website may use cookies or similar technologies to support website functionality, understand visitor activity, and improve user experience.

You may adjust your browser settings to restrict or disable cookies. Some website features may not function properly if cookies are disabled.

Data Protection and Retention

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or loss.

We retain customer information only as long as reasonably necessary for business operations, rental records, legal obligations, dispute resolution, and other legitimate purposes.

No method of electronic transmission or storage is completely secure.

Your Privacy Choices

You may contact Glow Luxe Loo to:

Request access to personal information we maintain about you
Request corrections to inaccurate information
Request deletion of personal information, subject to applicable legal and recordkeeping requirements
Opt out of promotional email communications
Ask questions about how your information is handled

We will respond to privacy requests in accordance with applicable laws.

Third-Party Websites

Our website may contain links to third-party websites or services.

Glow Luxe Loo is not responsible for the privacy practices or content of independently operated third-party websites. We encourage visitors to review their privacy policies.

Children's Privacy

Our website and rental services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we discover that such information has been collected, we will take appropriate steps to delete it.

Changes to this Privacy Policy

Glow Luxe Loo may update this Privacy Policy periodically to reflect changes in business operations, website practices, or legal requirements.

Updates will be posted on our website with a revised effective date.

Contact Us

If you have questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact:

Glow Luxe Loo, LLC

Luxury Portable Restrooms

Western New York and Surrounding Areas

Phone: 716-785-3325

Emails: glowluxebookings@gmail.com